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The deluge of newly jobless workers is crashing the Pa. unemployment system as officials field 20,000 calls a week

Pennsylvania workers have been thrust into an Unemployment Compensation system that advocates say is not so much broken as overwhelmed by an unprecedented volume of claims that caught officials unprepared.

Stacked tables and benches sit along the wall at Lucatelli's in Center City Philadelphia on Wednesday, April 29, 2020. All nonessential businesses are closed due to the coronavirus (COVID-19). Restaurants are takeout or delivery only.
Stacked tables and benches sit along the wall at Lucatelli's in Center City Philadelphia on Wednesday, April 29, 2020. All nonessential businesses are closed due to the coronavirus (COVID-19). Restaurants are takeout or delivery only.Read moreHEATHER KHALIFA / Staff Photographer
    by Andrew Maykuth
    Updated 
    Published