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Amid criticism and questions, Pa. outlines steps for improving vaccine rollout: ‘We will do better’

The Health Department aims to address widely reported problems with the rollout, such as a lack of phone scheduling, doses being spread too thinly, and the pace of distribution.

Registered nurse Karen Leyser, left, assist Frank Bason to the waiting area after he received the Pfizer vaccine at Suburban Community Hospital which administered the COVID-19 vaccine to Montgomery County residents, Feb. 10th, 2021. This is Suburban's first COVID-19 vaccine clinic for members of the public who meet the 1A criteria.
Registered nurse Karen Leyser, left, assist Frank Bason to the waiting area after he received the Pfizer vaccine at Suburban Community Hospital which administered the COVID-19 vaccine to Montgomery County residents, Feb. 10th, 2021. This is Suburban's first COVID-19 vaccine clinic for members of the public who meet the 1A criteria.Read moreJESSICA GRIFFIN / Staff Photographer