First day of school assignment: Make sure your kids have internet access for virtual learning | Opinion

Wednesday is the first day for Philadelphia’s public schools and it is certainly unlike any other in our lifetime. While we won’t see young people boarding a bus or walking to school, full of excitement, we take joy in knowing that our students will be starting a new year of learning and growth.

Thanks to the incredible effort of our administrators, educators, support staff, and many others, the school year is starting as planned, with students logging online to meet their new teachers and classmates.

When the COVID-19 pandemic unfolded, we realized we had to create a whole new rulebook for making sure students learn during this pandemic, and we know what we have is not perfect. So that’s why we want to be upfront about what we’re doing, who is involved, and where we’ll need help from you—Philadelphians—to make sure this works.

» READ MORE: Philly-area children, parents, and teachers brace for a school year unlike any other

Thankfully, we are Philadelphia—a city that comes together when times get tough. A city that understands that NO child should be without reliable internet.

This spring, leaders from Philadelphia’s business community, non-profits, and charitable foundations offered their support. First, we distributed more than 85,000 Chromebooks to students in need of devices, and then we hunkered down, determined to find a way to put our children and youth on the best educational path forward.

Born out of this effort was PHLConnectED—an initiative that will provide up to 35,000 Philadelphia families with internet service at no cost to them until at least June of 2022.

PHLConnectED was made possible by the creative thinking, collaboration, and significant commitment of time, financial resources, and talent of numerous City agencies, the School District, charter school leaders, and other partners. Comcast Corporation, The Lenfest Foundation, The Neubauer Family Foundation, The Philadelphia School Partnership, The William Penn Foundation, Hess Foundation, and the Philadelphia Housing Authority all play a vital role.

» READ MORE: As many as 18,000 Philly district students still need internet access, with days to go until the start of school

Together, we set out to build a program that is easy to access and will work for Philadelphia families who still need high-speed internet in their homes. This is achievable through Comcast’s Internet Essentials program, the longest-running broadband adoption initiative in the country, and by providing T-Mobile Wi-Fi hotspots for those experiencing housing insecurity. We provide the equipment and speeds needed for our children to be successful in online learning—all for free.

It will still be a challenge to help some families cross the digital divide. Communities of color, non-English speakers, and those in low-income neighborhoods face innumerable barriers that are the result of systemic societal inequities.

PHLConnectED seeks to overcome these internet adoption challenges by providing an equitable digital solution for our students and their families. Establishing a reliable internet connection requires several steps including getting a router or hotspot, a laptop or tablet, and human support to make sure all of the technical elements work the way they should. PHLConnectED provides all of these necessary ingredients for a reliable connection, but we need your help to spread the word.

Last week we launched 211, a simple way for families to learn about PHLConnectED and sign up. Just dial 2-1-1 from any phone and press option 1. The team is available 24 hours a day and is ready to walk anyone with a K-12 student through the process to obtain free internet.

Nothing will replace in-person teaching and learning in a classroom. But we are confident that today, as Philadelphia’s students start the school year digitally, Philly’s children are poised to learn, grow, and work toward their dreams.

Help us make this a reality for all students. Share the 211 hotline and encourage people to sign up. Support our school children by instilling confidence in them about this new way of learning. And support our teachers, who are also stepping up to this challenge and exploring creative new ways to successfully engage with their students.

Solving a crisis as vast and as complex as the digital divide will require a team effort on an unprecedented scale. Please join us so we can ensure our students have the most successful school year imaginable.

Jim Kenney is the mayor of Philadelphia and William R. Hite, Jr., Ed.D. is Superintendent of The School District of Philadelphia.