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Philadelphia opens 311 call center

Philadelphia's widely anticipated 311 call center opened yesterday, offering for the first time a free phone number that residents, businesses and visitors can dial 24 hours a day to get information about a wide array of city services.

Mayor Michael Nutter answers the call of a Philadelphia resident looking for information through the city's new 311 Call Center. At left is Robin Aluko, 311 Contact Center Supervisior, assisting the Mayor with the phone call. (Alejandro A. Alvarez / Staff Photographer)
Mayor Michael Nutter answers the call of a Philadelphia resident looking for information through the city's new 311 Call Center. At left is Robin Aluko, 311 Contact Center Supervisior, assisting the Mayor with the phone call. (Alejandro A. Alvarez / Staff Photographer)Read more