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Sixers offer fans refunds for suspended games or option to roll over ticket packages to 2020-21 NBA season

Sixers are offering fans, who bought tickets through them, the option to rollover tickets for the 2020-21 season. They can also request refunds.

After the Sixers-Pistons game, the last game played at the Wells Fargo Center in Philadelphia, Wednesday, March 11, 2020.
After the Sixers-Pistons game, the last game played at the Wells Fargo Center in Philadelphia, Wednesday, March 11, 2020.Read moreSTEVEN M. FALK / Staff Photographer
    by Keith Pompey
    Updated 
    Published 

76ers season-ticket holders are receiving some valuable information.

Although the NBA has not determined if or when the regular season will resume, the Sixers informed season-ticket holders about their options for the remaining 10 home games of the season at the Wells Fargo Center.

The first option for fans who bought tickets directly through the Sixers is to roll over the balance to their 2020-21 season-ticket packages. Because of the coronavirus pandemic, the Sixers did not charge for the 2020-21 season-ticket packages but will start charging in June. The team will work with season-ticket members who are not comfortable resuming season-ticket charges and will offer deferred payments.

The second option is to request a refund.

“We recognize that games have not been officially canceled, but we understand that this situation has impacted our fans and we wanted to make these steps now,” Sixers president Chris Heck said.

“If someone needs their money back, we will give them their money back," he said. “If someone wants to defer, we will let them defer. If they want to make their mind up in two months, then we will let them make their mind up.”

Heck said the team wanted to do Philly right by addressing the ticket situation and being compassionate in individual cases. That applies to fans who bought season tickets, group plans and partial plans directly through the team.

Fans who bought tickets through StubHub will have to wait for the official cancellation from the NBA. When or if the games are canceled, StubHub will offer refunds or 120% credits for future tickets.

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The league’s regular season was suspended March 11 after Utah center Rudy Gobert tested positive for COVID-19.